FAQs
Who would benefit most from MediTeddi?
We have found that MediTeddi works well for people of all ages who need reminding to take their medications. This includes kids with attention deficit disorder, seizures, or depression. We have shown that adults with diabetes, hypertension, depression and other disorders also do well. MediTeddi works best if you take your medicines once or twice per day, but people who have more complicated regimens have also benefitted from using MediTeddi.
How can I or my family or health care provider monitor my responses to MediTeddi?
By pressing both paws at the same time for 5 seconds MediTeddi will ask you if you want to hear your statistics. If you press “YES” the bear will then recite your statistics for the past 7, 14, and 21 days. There is no cheating with MediTeddi!
I turned my bear off by mistake!
Don’t worry! Just restart MediTeddi at the usual time you take your morning medicine. All your data will be saved and MediTeddi will be fine.
Can I change my bear's volume?
Yes, the “start” switch allows you to use either “low” or “high” volume.
Can I use MediTeddi while it is charging?
Yes, MediTeddi remains fully operational while charging. You never really need to turn MediTeddi “off”.
MediTeddi did not respond to my answer? Why?
MediTeddi should respond to each answer. If it does not respond most likely you have pressed the “YES” or “NO” paw before the bear has finished talking. Remember, MediTeddi does not like to be interrupted! If you are still having issues, please notify us.
How can I change my reminder times?
If you find that the reminder times are not convenient for you, you can change the reminder times by turning the bear off at night and then turning it back on the next morning at the new preferred morning reminder time. MediTeddi then will continue to remind you at your chosen time and 10 hours later as well, every day.
Can I turn off the evening reminder call?
In our effort at simplicity, we do not have options for messages besides the twice daily message sequence, 10 hours apart.
Why is MediTeddi not charging?
This issue can come up if the charging cable is not fully engaged with the charging port on either side. Please readjust and try again. If you still have trouble please contact us.
How can I tell if MediTeddi is still alive?
To check on MediTeddi you can press on either paw at any random time and the bear will respond with a “HELLO”.
Disclaimer
This product is provided as is without any guarantees or warranty. In association with the product, HealthPozitive LLC makes no warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, of title, or of noninfringement of third party rights. Use of the product by a user is at the user’s risk. This Product is an aid and should not replace the judgment or monitoring by a human caretaker or user. Its performance cannot be guarantied under all circumstances. Mechanical devices can be subject to failure, low battery, power outages and other conditions that affect their performance.
NO REPRESENTATIONS OR WARRANTIES, EITHER EXPRESS OR IMPLIED, OF MERCHANTABILITY, FITNESS FOR A SPECIFIC PURPOSE, THE PRODUCTS TO WHICH THE INFORMATION MENTIONS MAY BE USED WITHOUT INFRINGING THE INTELLECTUAL PROPERTY RIGHTS OF OTHERS, OR OF ANY OTHER NATURE ARE MADE WITH RESPECT TO INFORMATION OR THE PRODUCT TO WHICH INFORMATION MENTIONS. IN NO CASE SHALL THE INFORMATION BE CONSIDERED A PART OF OUR TERMS AND CONDITIONS OF SALE.
Certain jurisdictions do not allow limitation of liability or the exclusion or limitation of certain damages. In such jurisdictions, some or all of the above disclaimers, exclusions, or limitations, may not apply to you and our liability will be limited to the maximum extent permitted by law.